We have found Esendex's services to be quick and easy to implement and the SMS API is such a comprehensive tool for integrating SMS with business applications.
Stephen Farrell, Version 1
Below we provide reponses to many of Frequently Asked Questions about our SMS Shortcode service.
- How good is your service?
- What tariffs are available for me to charge users who respond to my marketing campaign?
- What payment options do you offer?
- If I am running a service where my users are sending messages to a short code, how do I physically receive the messages?
- How long does it take to set up a SMS short code service?
- What level of support do I get?
- Do you have online help?
How good is your service?
We have direct connections in Ireland, which means your messages are delivered within seconds and we will always use the best performing network at anytime to deliver your messages.
What tariffs are available for me to charge users who respond to my marketing campaign?
When SMS shortcodes are used for a marketing campaign, the user is only charged their standard network rate. Alternatively, you can use our Freetext service allows users to text you for free, then you are charged a standard network rate to receive the SMS message.
What payment options do you offer?
Customers are offered account terms, subject to status.
If I am running a service where my users are sending messages to a short code, how do I receive the messages?
All the messages that you receive can be viewed in your online inbox.
If you are using our API you can also choose to receive the message in one of the following ways:
1. HTTP(S): to a nominated web page for your application to retrieve
2. Web Service: for your application to retrieve
How long does it take to set up a SMS short code service?
We can set up an SMS Shortcode service for you quickly, within 48 hours and prices start at €45 which includes the cost of a keyword.
What level of support do I get?
Technical Support is provided free of charge either by emailing support@esendex.com or calling 01 631 9410, between 09.00-17.30 GMT, Monday to Friday.
Do you have online help?
We do, you can find more help in our Developer Zone. There you will find a range of information including free sample codes and downloads for all major development environments. Alternatively, give us a call on 01 631 9410 to talk through your queries.
