Customer stories


As one of the big 6 energy providers, collecting overdue payments is a key aspect of business success for npower. Find out how Esendex worked with them to develop a multichannel communication strategy, which helped provide a boost to collection rates.


Ocado count on our SMS service to be able to maintain targeted and timely communication with both their customers and employees.

Vaillant Group

Communicating effectively with customers and engineers has proved essential. Using SMS has helped to improve their efficiency and save costs.


Capgemini creates and delivers business and technology solutions – here’s how they’ve helped a major retailer launch a click-and-collect service.


Collecting patient feedback using SMS has presented health provider, HealthHarmonie with 3 times more data than previous methods.

Leeds City Council

Leeds City Council use our SMS platform to assist their LeedsAlert system. It’s ideal for communicating mission-critcal messages to local businesses.

Red Driving School

Sending instructors booking confirmations, notifying pupils of cancellations and so on has allowed RED to drive their business model forward.

Nottingham Forest

The safety and security of fans is paramount to Nottingham Forest Football Club – SMS helped score the winning formula to deliver this.

Quote Me Today

SMS has helped Quote Me Today to get more mileage out of their communication – setting up or renewing policies is easier than ever!

Epilepsy Society

Providing care 24 hours a day, 365 days a year isn’t an easy job – but since using our SMS platform Epilepsy Society are now able to cover carer shifts quickly.