Better feedback captured instantly from mobile devices

Increase survey completion.

Survey completion can be as low as 12.7% and when only 49% of visitors actually begin to fill out a form these numbers can be very low and underwhelming. A fully mobile-optimised survey that adapts to any screen size can see your responses multiply.

Reach your audience wherever they are.

With Mobile and SMS surveys, you can practically guarantee that your message will get read. Less obtrusive than a phone survey and harder to ignore than an email, 98% of text messages are read your survey could be sent to your customer's smartphones and completed during their morning commute, on their lunch break, while resting at home or at any point on the go.

Flexible, unique and easy to use

Capture your audience’s attention immediately with a consistent, user-friendly browsing experience that matches your brand and web content. Generate relevant, engaging mobile surveys that will automatically adapt to a range of screen sizes.

Send automatically with our API.

By integrating with our API, your survey can be automatically sent once an event has been triggered, such as an appointment has finished, a purchase has been made, call to the contact centre. Sending automatically ensures that your survey is sent at the freshest point of interaction.

Track and report responses

Our mobile forms & survey solutions can present data instantly in an easy to read manner that makes measuring results easy. Our visual reporting dashboard for SMS surveys processes data in real-time so you can see the results pour in.

Mobile Journeys for Surveys and SMS Surveys for feedback

 

Killer feedback stats

  1.  
    95.3% of respondents said they would respond to an SMS Survey request. 
    (IPOS MORI)
  2. 70% of customers will do business with you again if you resolve their complaints.
    (Lee Resources)
  3.  
    Companies that regularly collect employee feedback have 15% lower turnover rates.
    (Office Vibe)
  4.  
 

Our Customers