The future of SMS is at at your fingertips
The story of rich content messaging
SMS has been a popular messaging tool since the first Merry Christmas message back in 1992. Part of its charm is the short and sweet nature of the messages, delivering precise communications in the most convenient way. For many businesses, this is all that’s required, perfectly complementing their existing communications strategy.
But what if you have more to say? Include images and coupons to be scanned? Offer an array of options and actions available to your customers without having to develop a mobile app for your business? Perhaps you’d like to enable customers to complete and manage a transaction all within their messaging app?
Imagine if a customer could book a room, complete payment, make any further amendments to their booking and display a confirmation without leaving their messaging app?
You can achieve all of this with RCS messaging. Customers will be able to experience rich interactive content directly from their standard messaging app and businesses will be able to enhance their branded communication strategy.
Just like SMS that is universal across all phones, RCS messaging will be the default application on your customers’ mobile phone. It wouldn’t require any installation or purchase via an app store. So why wouldn't you take advantage of the rich features soon to be made available?
What can RCS messaging deliver for your business?
Features and benefits of Rich Communication Services
customer service efficiency
Include an intelligent chatbot to answer basic customer queries.
Improve customer retention with a more engaging experience.
With verified user and branding credentials, RCS protects your brand identity.
Measure your messages performance with improved tracking.
Show customers that you’re a pioneer of the latest technology.
From images and videos to map directions and interactive messaging.
If RCS can’t be delivered, there’s a fail-safe option of an sms landing page.
RCS will be available as the default messaging app on all android devices.